Privacy policy

This Policy applies to personal information handled by the following business operator.

Name

Hayahoshiseiko Co., Ltd.

Address

125 Kurashima, Fuchu-machi, Toyama-shi, Toyama 939-2726, Japan

Representative

President Kazuki Sawada

Terms used in this Policy, such as “personal information,” “personal data” and “retained personal data,” have the meanings given to them in the APPI.

We collect the following personal information by lawful and fair means.

• Inquiries and quote requests: company name, department, name, email address, phone number and details of your inquiry
• Job applications and factory tour requests: name, phonetic reading of the name (furigana), contact details, schools attended, work history, etc., and preferred dates
• Communications by phone, email or in writing: the name, contact details and message content you provide in those communications
• Information related to transactions: names, affiliations and contact details of the persons in charge at our business partners, and information on the details of transactions
• Visits to our website (the “Website”): access logs, including IP address, browser and device type, referrer, pages viewed, and date and time of access, and information obtained through cookies and similar technologies

Access logs and information obtained through cookies and similar technologies may not by themselves identify a specific individual. Where, however, they can be readily collated with other information and thereby identify a specific individual, we handle them as personal information.

Providing personal information is voluntary. However, if you do not provide the necessary information, we may be unable to answer your inquiry or otherwise respond to you.

As a rule, we do not collect special care-required personal information (meaning race, creed, social status, medical history, criminal record and other information specified in the APPI). However, where required or otherwise permitted by laws and regulations, or where we have obtained your consent (including where you have provided such information to us of your own will), we handle such information to the extent necessary to achieve the purposes of use.

Note that technical materials such as drawings entrusted to us in connection with transactions are handled appropriately in accordance with our contracts and arrangements with customers, separately from this Policy.

We use the personal information we collect to the extent necessary to achieve the following purposes.

1. Answering inquiries and quote requests, handling technical consultations, and communicating with you about them
2. Performing transactions, such as machining and manufacturing parts, inspection, delivery, invoicing and payment, and communicating and holding meetings about transactions
3. Managing business partners, considering whether to start or continue transactions, and keeping records of transactions
4. Sending you information about our machining services, technical information, exhibitions and the like (except where you do not wish to receive it)
5. Screening job applicants, communicating screening results and other recruitment matters, and handling onboarding procedures for successful applicants
6. Accepting factory tour requests, arranging schedules and guiding visitors on the day
7. Personnel and labor management of our officers and employees (including former employees) and procedures required by laws and regulations
8. Analyzing use of the Website, improving it and operating it securely (including preventing and investigating unauthorized access and the like)
9. Performing obligations and exercising rights under laws, regulations or contracts, and responding to disputes
10. Carrying out work incidental to the purposes in the preceding items

Except where required or otherwise permitted by laws and regulations, we do not handle personal information beyond the scope of the purposes of use above. Nor do we use personal information in any manner that may encourage or induce illegal or improper acts.

We may change the purposes of use to the extent that the changed purposes are reasonably considered relevant to the original purposes. In that case, we will notify you of the changed purposes of use or announce them publicly.

We do not provide personal data to third parties without obtaining your prior consent, except in any of the following cases.

1. Where required by laws and regulations
2. Where it is necessary to protect the life, body or property of a person and it is difficult to obtain your consent
3. Where it is especially necessary to improve public health or promote the sound development of children and it is difficult to obtain your consent
4. Where it is necessary to cooperate with a national government agency, a local government or a party entrusted by either of them in performing duties prescribed by laws and regulations, and obtaining your consent is likely to impede the performance of those duties
5. Other cases where provision to third parties is permitted by laws and regulations

Note that, under laws and regulations, the recipients of personal data in the following cases are not third parties.

• Where personal data is used jointly with our group companies under Article 5
• Where we entrust the handling of personal data under Article 6
• Where personal data is provided in connection with the succession of business resulting from a merger, company split, business transfer or other reason

We share the handling of inquiries and the manufacture, procurement and delivery of products with our group companies. For this purpose, we use personal data jointly with them as follows.

Data items used

Of the personal information listed in Article 2, information relating to inquiries, quote requests and transactions (company name, department, name, address, phone number, email address, and information on the details of inquiries and transactions)

Scope of joint users

Our company and our group companies (Co Creation and Ueda Metal Works Co., Ltd.)

Purposes of use

Answering inquiries and quote requests and handling technical consultations; performing transactions, including manufacturing and delivery in which the group companies share casting, machining, procurement and other work; managing business partners; and sending information about the group companies' products and services (except where you do not wish to receive it)

Responsible party

Hayahoshiseiko Co., Ltd. (125 Kurashima, Fuchu-machi, Toyama-shi, Toyama 939-2726, Japan; President Kazuki Sawada)

The joint users handle personal data appropriately in line with this Policy and take necessary and appropriate measures for its security control. Inquiries about joint use are accepted at the contact point for inquiries set out in Article 10.

We may entrust all or part of the handling of personal data to outside parties to the extent necessary to achieve the purposes of use. In such cases, we select entrustees found to handle personal data appropriately, stipulate security control measures, confidentiality and other necessary matters by contract or other means, and exercise necessary and appropriate supervision over the entrustees.

We endeavor to keep personal data accurate and up to date to the extent necessary to achieve the purposes of use, and to erase it without delay when it is no longer needed.

We also take the following measures for the security control of personal data, including the prevention of its leakage, loss or damage.

• Formulation of a basic policy: We have established this Policy to ensure the proper handling of personal data.
• Establishment of handling rules: For each stage, such as collection, use, storage, provision, and deletion or disposal, we have set internal rules on handling methods, responsible persons and staff in charge, and their duties.
• Organizational security control measures: We have appointed a person responsible for the handling of personal data, clearly defined the employees who handle personal data and the scope of the personal data they handle, and set up a reporting and communication system for cases where we become aware of facts or signs of violations of laws, regulations or internal rules.
• Human security control measures: We provide employees with training and guidance on the handling of personal data, and our internal rules include provisions on confidentiality.
• Physical security control measures: We control the areas where personal data is handled and take measures to prevent the theft or loss of equipment, electronic media, documents and the like, and to prevent leakage and similar incidents when they are carried.
• Technical security control measures: We use access control to limit the staff who handle personal data and the scope of the data they handle, and take measures to protect our information systems from unauthorized external access and malicious software.

Even when asked, we may decline to disclose aspects of our security control measures whose disclosure could interfere with security control. If a leakage or other incident involving personal data occurs, we will report it to the Personal Information Protection Commission, notify the individuals concerned and take other necessary action in accordance with laws and regulations.

You or your agent may make the following requests (“requests for disclosure, etc.”) concerning retained personal data held by us. After confirming that the request is made by you or your agent, we will respond in accordance with laws and regulations.

• Notification of the purposes of use
• Disclosure (including disclosure of records of provision to third parties)
• Correction, addition or deletion of the content (“correction, etc.”)
• Suspension of use or erasure (“suspension of use, etc.”)
• Cessation of provision to third parties

How to make a request

Please make requests for disclosure, etc. through the contact point for inquiries set out in Article 10. We will inform you of our prescribed request form and other procedures; please fill in the required items and submit the request together with documents verifying your identity (such as a copy of a driver's license, passport or other document issued by a government agency). If the request is made by an agent, documents confirming the agent's authority and documents verifying the agent's own identity must also be submitted.

We may ask you to indicate the information needed to identify the retained personal data covered by your request. We may be unable to accept requests not made by our prescribed method.

Fees

For requests for notification of the purposes of use or for disclosure (including disclosure of records of provision to third parties), we may charge a fee set by us within a range found reasonable in light of actual costs. We will inform you of the amount of the fee and the payment method when we explain the request procedure.

How we respond

We make disclosures by the method you specify (provision of electromagnetic records, delivery of written documents or another method we designate). However, where disclosure by the specified method would involve considerable expense or would otherwise be difficult, we make the disclosure by delivering written documents. We respond to other requests by the method we consider appropriate.

When we cannot comply with a request

In any of the following cases, we may decline all or part of a request in accordance with laws and regulations. In that case, we will notify you to that effect and endeavor to explain the reason.

• Where we cannot confirm that the request is made by you or your agent
• Where the request is not made by our prescribed method, or the submitted documents are incomplete
• Where the subject of the request is not retained personal data held by us
• Where responding is likely to harm the life, body, property or other rights and interests of you or a third party
• Where responding is likely to seriously interfere with the proper conduct of our business
• Where responding would violate other laws and regulations
• For correction, etc., suspension of use, etc. or cessation of provision to third parties: where the requirements prescribed by laws and regulations are not met, or where compliance would involve considerable expense or would otherwise be difficult and we take the alternative measures necessary to protect your rights and interests

The Website may use cookies and similar technologies to make browsing more convenient, to understand how the Website is used and to improve it. You can refuse to accept cookies, or delete them, through your browser settings. In that case, however, some features of the Website may not be available to you.

We may use access analysis tools provided by third parties to understand how the Website is used. In that case, the third party may collect information using cookies and similar technologies, and that information is handled in accordance with the terms and privacy policy set by that third party.

Access logs may also be recorded on the Website's server, and we use them to operate and improve the Website and to prevent and investigate unauthorized access and the like.

Inquiries and complaints concerning this Policy and the handling of personal information, as well as requests for disclosure, etc., are accepted at the following contact point.

Contact

Personal Information Inquiry Desk, Hayahoshiseiko Co., Ltd.

Address

125 Kurashima, Fuchu-machi, Toyama-shi, Toyama 939-2726, Japan

Phone

TEL +81-76-465-4151

Hours

8:00–17:00 JST (excluding our non-business days)

Form

Inquiry form

Requests for disclosure, etc. are accepted under the procedure set out in Article 8.

We may amend this Policy in response to amendments to laws and regulations, changes in our business or other circumstances.

Unless we specify otherwise, the amended Policy takes effect when it is posted on the Website. However, if we make an amendment that requires your consent under laws and regulations, we will obtain your consent in accordance with them.

1. We are not responsible for the handling of personal information on external websites linked from the Website. When using an external website, please check the policies set by that website.
2. We take care to ensure the accuracy of the information posted on the Website, but we do not guarantee its accuracy, completeness, timeliness or usefulness. We may change the content of the Website or stop publishing it without notice.
3. Except in cases of intentional misconduct or gross negligence by us (including our officers and employees; the same applies hereinafter in this Article), we are not liable for any damage arising in connection with the use of the Website (including the inability to use it).
4. Notwithstanding the preceding item, where our liability is not exempted under the Consumer Contract Act or other laws and regulations, we are liable for damage caused by our negligence (excluding gross negligence) only to the extent of the direct and ordinary damage actually incurred.

This Policy is governed by and construed in accordance with the laws of Japan.

If any dispute arises between you and us concerning this Policy or our handling of personal information, the Toyama District Court shall have exclusive agreed jurisdiction as the court of first instance.